Category Archives: Communication App

Securus’ Rick Smith Increases Human Resource

Securus decision to reinvent its sales department was made in 2015 and followed by John Bell joining the company as its ‘senior vice president of sales’. His role will mainly be to come up with a software based high tech sales team. This need was informed by the expansion of Securus’ portfolio: over 800 products going to the corrections and prisons sector.

The CEO told the media that the decision to bring in more experience to the sale department was informed by the $600 million spent by the company in developing safety products for the corrections system. Richard said there was need to bring in an individual experienced in handling transformation of sales teams.

The 35 year experience John Bell has worked to his favor in clinching the job. Rick said that Bell’s experience in organizational culture transformation and excellence in delivery were needed at Securus. John’s career in developing sales leaders that are exceptional and delivering exceptional growth stood out according to Richard. Visit LinkedIn and follow Rick’s profile.


Bell went to Holy Cross and later got a postgraduate education at ‘Wharton School of Business’. He also went to ‘Kellogg School of Management’. John has worked at IBM and At&T: both leaders in their industries. He has also worked for NTT Verio Verizon and ‘Time Warner Cable’.

Expected Outcomes

John Bell will be working with Josh Conklin, the sales ‘vice president’ and a team of 100 people. Josh will be reporting to Bell as the two try to realize the outcomes spelt out by the CEO. The outcomes include: increasing ‘face-to-face’ visits to customers, develop a training program for sales associates, utilize ‘Securus Technology Center’ with many more yearly customer presentations and to present more of Securus products to customers.

Richard insisted that Securus would get more contracts if their partners in law enforcement and the corrections facilities understood what they were offering. Since the products offered by Securus have become increasingly sophisticated, the sales team has to be in a position to effectively present the products to clients. The investigative kit, security apparatus and safety tools have advanced technologically and Richard feels the sales team should step up.

Securus Technologies

Securus Technology is based in Dallas. It serves over 3,450 corrections facilities, public safety institutions and law enforcement. By extension the company reaches more than 1,200,000 inmates all over North America. Securus now specializes in ‘criminal justice technology’, solutions bent on preventing crimes committed by incarcerated inmates. Read more on

Positive Emails

Reporters have allocated emails and have been enabled to produce blogs. These emails are a ray of hope according to Smith. He says that once a week there are proposals released to law enforcement and the correction agencies on how to prevent and solve crimes. Rick Smith says his company has received many emails of appreciation.

Talk Fusion Has Live Video Chat Product Of Year Award For 2016

Talk Fusion was founded by Bob Reina to change the public perception of video messaging and to show how videos could tremendously help a business keep customers coming back for more. Talk Fusion started out as a video email service, but its become much more than that having now put together online meeting and video chat apps that use webRTC technology. The latest version of Talk Fusion’s video chat app won a Product of the Year award from the Technology Media corporation in 2016 for improved features and proven reliability. Reina is proud of this award and believes that it’s a milestone for Talk Fusion to show just how valuable video marketing is.


Bob Reina founded Talk Fusion in 2007, a number of years after he had retired from the Tampa Police Department. Reina had gotten interested in direct selling and wanted to see if he could make it big on commission income. It was an adjustment period, but he believed he could find something revolutionary that would propel his own business to the top. In 2004 he vacationed in North Carolina, and when he found he needed a new program to share videos he took with his family via email, he decided that would be the foundation of his new business.


After several trial runs and perfecting the new video email software, Bob Reina and his friend had patented the first video email client using webRTC. Soon they added video newsletters and later signup forms and group meeting products. Talk Fusion began to take off in sales, and Reina decided to add the multilevel marketing model to the company and started an associate’s program. Not only can associates earn extras for sales volume numbers and referrals, they can also win expensive rewards such as rolex watches, sports cars and tropical paradise vacations.


Talk Fusion also has several initiatives to help give customers and associates a greater appreciation for its products. There are now 30-day free trials that customers can signup for without entering payment details, and associates can earn credits for referring them to the trials. There’s also a giving back program for associates to donate a talk fusion monthly access account to any charity they choose.