White Shark Media has serviced over 600 clients and provided those clients with pay per click (PPC) management and search engine marketing services. The company’s goal is a very simple one.
The Miami, FL firm seeks to help entrepreneurs and small businesses make a decent return on their advertising investment. Google and Bing AdWords are designed to deliver solid returns on relatively low monetary expenditures. Quite a few of the testimonials on White Shark Media’s website reflect such sentiments.
The testimonials point out a few positive things potential clients should ponder on. The manager of an e-commerce store reveals the cost-per-click expenses dropped by nearly half. Money saved is then earmarked towards profit margins. A medical service reveals a host of new patients have arrived thanks to White Shark Media’s work. And quite a few testimonials point out sales have increased.
These are all the things a PPC/SEM management service should be delivering.
White Shark Media also takes feedback and suggestions on improvements seriously. In order to provide customers with the best possible experience, the firm looked at issues customers brought to management’s attention and made corrections.
Based on various requests, internal communications with clients have been improved dramatically. A deal has been signed with Go2Meeting, a top provider of closed, secure, and private webcam streaming.
Once a month, the SEM specialist assigned to handle a particular client’s account will meet via the online meeting session. This way, no one ever has to feel as he or she is falling behind on the status of a campaign. The monthly meetings act as a nice Q&A session and cover much progress.
Issues surrounding the generic reception desk phone number have been deal with in a simple way. Direct extensions to SEM representatives have been instituted in the office. Any client calling in can reach a representative or his or her voicemail. If necessary, the SEM specialist’s manager can be contacted. This facilitates better communications and a better experience for all.
Those interested in discovering a visual presentation of how White Shark Media’s efforts at improvement should check out a well-crafted YouTube video. The short video covers a lot of interesting points.
Reading through the various reviews online of White Shark Media is sure to be a worthwhile experience according to Facebook page. Anyone who wants to learn more about the positives associated with the company should read the more laudatory reviews.